4/1/2023 0 Comments Grubhub seamless cancel![]() ![]() This pattern, which we saw multiple times, could be viewed either as another way Seamless ratings are screwed up or as evidence of an incipient shift to a better system.Įven while Seamless develops a better system, it may be a while before its ratings are trustworthy. For instance, Akimoto Sushi had 5 stars on the regular Seamless website but only 4 stars when appearing in search pages on a newer version of Seamless that has rolled out to some users and only 3 stars on the restaurant page on the new version of Seamless. ![]() "We take this very seriously, and if we determined there was fraudulent activity that would be misleading to diners, we would close the account,” Hunt said.įor reasons the company couldn't explain, some restaurants currently have different ratings in different places on Seamless. Additionally, the company has launched investigations into suspicious accounts. Since the company merged with GrubHub, only users who order from a restaurant are invited to rate it, which wasn't the case previously, according to public relations director Abby Hunt. Seamless claims to be fixing its ratings. For young urban professionals with more money to spare than time, online ordering is so much easier than calling, not to mention cooking, that they are willing to deal with the flaws of the system. ![]() (Google Maps) Is this really the best sushi in New York?ĭespite their crappy rating system, Seamless and Grubhub are growing rapidly, currently filling around 200,000 orders every day in America. ![]()
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